Shipping
To check your order status, please login to your account if you set one up, or contact us directly at info@lovemyswag.com, or by phone at 214-691-0123
At Swag Designer Jewelry, we strive to provide a seamless and efficient shipping experience for our customers. Our shipping policy ensures that your order is delivered to you in a timely manner and in perfect condition.
Free Shipping for Orders Over $100
We are pleased to offer free shipping on all orders over $100. This applies to domestic orders within the United States. Simply add items to your cart that total $100 or more, and the free shipping option will be automatically applied at checkout.
Shipping Methods
We work with trusted shipping carriers to ensure that your order is delivered safely and on time. The shipping method for your order will depend on the size, weight, and destination of the package. We offer a variety of shipping options, including standard shipping, expedited shipping, and overnight shipping.
Shipping Times
We try our best to get in stock ordersplaced before 1:00pm Monday - Friday (excluding holidays) shipped the same day.
Orders placed during the weekends will have an expected ship date of Monday. You can always check the status of your order in your account as well as track it.
Keep in mind that orders being shipped via expedited services are only in motion during business days. Therefore, something shipped UPS overnight on a Friday will arrive the following
Monday.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information. The estimated delivery time will depend on the shipping method selected at checkout and the destination of the package. Please note that delivery times may vary during peak seasons and holidays.
International Shipping
We currently offer international shipping to select countries. International shipping rates and delivery times will vary depending on the destination. Please note that customs fees, import duties, and taxes may apply and are the responsibility of the customer. We recommend checking with your local customs office for more information.
Order Tracking
Once your order has been shipped, you can track its progress using the tracking number provided in your confirmation email. Simply enter the tracking number on our website or the carrier's website to get real-time updates on the status of your package.
Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays or delivery issues caused by incorrect or incomplete addresses. If you need to make any changes to your shipping address after placing your order, please contact our customer service team as soon as possible.
Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.
Contact Us
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team. We are here to assist you and provide the best possible shopping experience.
SWAG
5930 Royal Lane E-102
Dallas Texas 75230
Phone: 214-691-0123
Email: info@lovemyswag.com